Grain Train COVID-19 Response
Actions We're Taking
As the novel coronavirus known as COVID-19 has been shown to be spreading in the United States, we at the Grain Train are monitoring the situation closely and preparing for the likelihood of an outbreak in Northern Michigan.
As we have now seen the first confirmed cases in Grand Traverse and Otsego Counties, we are continuing to follow updated recommendations from the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC) to prepare our stores and cafe to serve our community through an outbreak and keep our shoppers and staff members safe. As conditions in our area and recommendations from public health agencies change, we will be making modifications that may affect your shopping experience; we will keep this page updated with those changes so you know what to expect. We thank you all for your efforts during this difficult time for our local and global communities.
April 1st Update:
Starting on Monday, April 6th Petoskey Store Hours Will Expand
9 am - 8 pm Monday - Sunday
Senior Hours 9 am - 10 am Daily
We are extending hours in good faith that we will be able to maintain them. These hours may change due to unforeseen circumstances.
Boyne City hours remain
Monday - Friday 9 am - 7 pm
Saturday 9 am - 6 pm
Sunday 10 am - 6 pm
March 29th Update:
March 25th Update:
When you get to the store, unless we are at the door asking you to wait, please come inside. Staff will be motioning from within to maintain 10 or less customers in Petoskey and 5 or less customers in Boyne City at a given time.
We will keep a staff person at the door in Petoskey during our Senior and Immune Compromised hours on Tuesdays and Thursday from 9 am - 10 am.
March 24th Update:
March 20th Update:
We are suspending all bottle returns outside of Farmers' Creamery bottles.
As of Friday, March 20th, the Petoskey store's hours will be as follows:
GRAIN TRAIN BOYNE CITY (BOYNE CITY LOCATION ONLY)
is offering delivery Monday-Friday in Boyne City, Charlevoix, and East Jordan. No weekend service at this time. Frozen products are not recommended for delivery orders. Order by noon for delivery the next day. For curbside, ordering deadline for pickup that day is noon.
Call in or email us your shopping list. No online ordering option. There is no charge for this service.
As of Monday, March 23rd, the Boyne City store's hours will be as follows:
- 9 am - 7 pm Monday - Friday
- 9 am - 6 pm Saturday
- 10 am - 6 pm Sunday
We are hoping that these reduced hours will allow our team to keep our shelves stocked while limiting close contact among staff and between staff and customers. We apologize for the inconvenience and thank you for your understanding as we navigate this challenging time and do our best to serve our community and promote public health. These hours may change and we will let you know as they do.
March 18th Update: Preferred method of payment at the registers is by credit or debit card.
Resources We're Using
Michigan Department of Health and Human Services (MDHHS) Coronavirus Response Page, for updates on the situation in Michigan: https://www.michigan.gov/coronavirus
Coronavirus disease (COVID-19) advice for the public from WHO: https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public
WHO "Getting your workplace ready for COVID-19": https://www.who.int/docs/default-source/coronaviruse/getting-workplace-ready-for-covid-19.pdf
CDC "Interim Guidance for Businesses and Employers": https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-business-response.html